1. Bitdefender Update Problem
2. Bitdefender Update Downloads Antivirus

I got this and clicked to upgrade and now I get 'Bitdefender Agent has encountered a critical error' try to submit the error and then it says bitdefender wizard has stopped working. Tried removing Bitdefender but the error continues to pop up continuously.Also error box pops up with yeloow triangle!

MuteSync.exe - oriential writing that I do not understand, the other box! CAPOSD utility window not find! Energy Management.exe - more oriental writing. I get the nice fancy boxes but nothing happens when I clickon them. The only thing that works is chrome and morzilla. You have a Lenovo, it looks like MuteSync has been mutated by a trojan, plus your computer is most likely infected elseware.Perhaps do this:Disconnect from the internet.Remove MuteSync program.Remove all Lenovo bloatware and programs you do not need.Press Window + i and let Windows defender check your system.Connect to the internet and go to to run an online scan, or other reputable scanner.You might be able to uninstall and reinstall Bitdefender.If you still have problems send your computer off to an IT support company.

Yes I struggled with this too. This is what you need to do.Log-in to your bitdefender account.Download the package you have purchased from the home page (not your account area, it's at the bottom of the page under 'Trial Downloads').Select the 'Windows 10 Compatible Package' (not multi-device) enter your email address, it will then download.Run the downloaded bitdefender and ensure you uninstall the old installation - do not repair.Forget about the upgrade method as shown in the image above as it does not work properly anyway. I had real problems with Visual Studio and Hyper-V.When bitdefender is installed ensure you do not have 2 firewalls running. I use the Windows Firewall and disable the bitdefender one. Also ensure that Windows Defender is not running,if it is then disable it.

Bitdefender Update Problem

(Windows Key + i)I hope this helps everyone.

. Now, click the toggle switch to turn off the Automatic laptop mode/ Automatic game mode. Verify whether the Bitdefender settings are correctly done. Tap the Gear icon on the main interface. Click the Update tab and make sure that the update settings are done properly. Next, proceed to the Bitdefender Firewall and click the Shield icon. Now, click View Modules and then click the Gear icon under the Firewall module.

Bitdefender Update Downloads Antivirus

Now, in the Adapter's tab. Check whether the Firewall is correctly set. Next, if the issue is not resolved, make sure to send the error message to Bitdefender support. Go to the main Bitdefender interface. Click the Bell icon option to access the Settings menu. Choose the Update tab and click the Critical tab, and this will display the correct error message.